All Things Hallyu


1. What is the difference between a combo and a single ticket?

A. Single tickets allow you to attend one night’s concert. If you would like to attend both concert nights, it is recommended you purchase a combo ticket so that you receive one ticket for each concert night at a discounted price! For example, a P5 single ticket is $50. If you want to attend both concert nights, you can purchase a combo ticket for $70 instead of purchasing two single concert tickets for $100.

*Discount only applies if you are purchasing the same tier for both nights.
*Combo tickets are for ONE PERSON ONLY. You will receive one ticket per night. Combo tickets are NOT for two people.

2. Since combo tickets go on sale first, will it be difficult for me to get a good seat if I only want a single ticket?

A. No; we limit the number of combos to ensure that there will be plenty of good seats to go around.

3. Are the convention tickets included in the prices?

A. For KCON NY, The convention is outside and you will just need to register online prior to checking-in at KCON! For KCON LA, since the convention and concert are at separate venues, you will need to purchase a separate convention ticket.

4. I’m confused about which sections P1-P5 are.

A. P1-P5 refers to the different seating tiers of the concert venue! The seating chart for KCON NY has been released and can be found under the tickets tab under KCON NY. The KCON LA seating chart will be released before KCON LA tickets go on sale.

5. Are the combo tickets only on sale on the 13th? Can I buy them after the 13th?

A. No, they are not only on sale on the 13th. You can buy them after!

6. Will there be any ticket giveaways?

A. Yes! We have a lot of awesome partners who will be doing ticket giveaways and we will also be hosting contests! If you’re an aspiring choreographer, we will be announcing a dance contest to teach your own workshop at KCON!

7. Can we choose our seat when purchasing a ticket?

A. You are able to choose which section you want (Platinum-P5), but the ticketing outlets we use will always provide you with the best seating available.

8. Which websites will KCON tickets be sold on?

A. For KCON NY, Ticketmaster is the official ticketing partner for the Prudential Center. For KCON LA, AXS is the official ticketing partner for the Staples Center. You will also be able to access ticket sales on our website!

9. What is the difference between GA (P1) for Platinum and GA (P1)/Reserved?

A. GA is standing. Reserved is seated.

10. If you want to purchase P1 Tickets, will you have the choice of general or reserved seats?


11. Can I purchase 2 combo tickets for myself and a friend or do we have to purchase them separately?

A. Yes, you can purchase your combination tickets together. By purchasing your combo tickets in one transaction, you will be able to sit next to each other!

12. Is there a maximum amount of tickets that I can purchase?

A. Yes, you can purchase up to 4 combo tickets and 8 single tickets.

13. Will tickets be sold on mobile?

A. Yes!

14. If I get a combo ticket for P1-P5 will I have double the benefits listed?

A. Yes!

15. Are there ticket options for those with a disability?

A.  Yes! AXS is compliant with the Americans with Disability Act (ADA). You can visit their AXS’s website to purchase accessible seating.

16. Are there any additional fees on the concert ticket prices that are listed?

A.  Since AXS is handling official KCON LA ticket sales, there will be additional misc fees as well as a sales tax. Please refer to the AXS website for more information on fees and sales tax.

17. I need to know something about AXS!

A. For any AXS related questions, please refer to the official ticketing partner websites below:

AXS Help Center:


1. What time does the convention start for KCON LA?

A.  Convention hours are as follows:

Friday, July 29 12:00PM – 6:00PM
Saturday, July 30 10:00AM – 6:00PM
Sunday, July 31 10:00AM – 6:00PM

2. What time does Flower Boy Cafe begin?

A.  Flower Boy Cafe hours are as follows:

Friday, July 29 12:00PM – 6:00PM
Saturday, July 30 10:00AM – 6:00PM
Sunday, July 31 10:00AM – 6:00PM

3. Where can I download the KCON App?

A. Head on over to the Apple Store or Google Play Store and search KCONUSA. The 2016 KCON app has all info on artists, panels, merch, etc! It also has a schedule feature you can use so that you won’t miss out on any of your favorite panels or special guests! We’ll also be updating artist engagement sessions on the app when they become available.

4. What is KLUB KCON?

KLUB KCON is where you can dance all night to your favorite K-Pop songs. There will also be a special guest!


  • DATE: July 29
  • TIME: 5:30 – 10:00 PM
  • PLACE: The Novo by Microsoft
    SPECIAL GUEST: Dean (Plus More)!

5. When can I check in for KCON LA?

A. Check-in hours are as follows:

Thursday, July 28 1:00PM – 6:00PM
Friday, July 29 9:00AM – 5:00PM
Saturday, July 30 9:00AM – 5:00PM
Sunday, July 31 9:00AM – 12:00PM


1. Will there be a shuttle going to and from the venue?

A. There is no official KCON shuttle that will be transporting attendees from hotels to the venue!

2. Is there a parking lot for KCON attendees? What is the price?

A. There are no official lots designated for KCON attendees, but there are surrounding parking lots close to the venue. Each respective parking lot will determine how much their parking fees are.

General Concert

1. What time does the KCON LA concert begin?

A. Concert hours are as follows:

Saturday, July 30 7:00PM – 10:00PM
Sunday, July 31 7:00PM – 10:00PM

2. Is there an age limit for KCON? At what age does a child need a ticket?

A. For KCON LA, the Staples Center requires children over the age of three to have a ticket.

3. Can I give my favorite idol presents?

A.  Unfortunately, due to safety concerns, you will not be able to give your bias a present or letters of any sort.

4. Can I record during the hi-touch?

A. Recording is STRICTLY PROHIBITED. If you are caught recording during the hi-touch, you will be escorted out of the room.

5. Is there a poster policy for fan engagements?

A. We love when fans create signs for their favorite artists, but any posters that are too large and obstruct the view of others will be an issue!

6. What items are restricted?

A. Items such as selfie sticks are restricted from the concert and convention venues. Please refer to the Prudential Center, Staples Center, and Los Angeles Convention center websites for restricted items.

KCON Food Street x KTOWN Night Market

1. Do I need a ticket to go to KCON Food Street x KTOWN Night Market?

A. No, tickets are not needed to attend KCON Food Street x KTOWN Night Market. Bring your friends and a hungry tummy!

Find more information at our Facebook event page.